Cancellation Policy
HomeCancellation Policy
Cancellations
Individual bookings for public classes:
- 8 days+ prior to class date: no penalty
- Within 1 week/No-Show: 100% charge
- One time rescheduling is possible if email notice is given 7 days prior.
For private group bookings:
- 4 weeks prior to event date: no penalty
- 2 weeks to 4 weeks pre-event: 60% charge (October – January: 80% charge)
- Within 2 weeks of event date: 100% charge
Reservations may be transferred to another available class if more than 7 days’ notice is given. However only one transfer per order number will be permitted.
If you cannot make it to your reserved class, you are welcome to send someone in your place.
Sherly’s Kitchen (Cho International) reserves the right to alter or cancel a class. If a class is cancelled for any reason a choice of rescheduling or full refund will be given.